Privacy Policy

1. Introduction

Clientele ("we," "our," or "us") operates the website www.clientele.agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information: • Personal Information: Name, phone number, email address, and business information you provide when submitting forms, booking a consultation, or contacting us. • Service Information: Details about your business operations, current sales infrastructure, and service preferences submitted through our Deployment Brief or consultation forms. • Usage Data: IP address, browser type, operating system, pages visited, time spent on our site, and other analytical data collected automatically when you visit our website. • Cookies & Tracking Technologies: We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze site traffic, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide customer support • Schedule and confirm consultations and appointments • Audit your current sales infrastructure and prepare for architecture consultations • Deploy, manage, and improve our AI services on your behalf • Send appointment reminders, service updates, and account notifications • Send promotional offers and special announcements (with your consent) • Improve our website, services, and user experience • Comply with legal obligations

4. SMS/Text Messaging Consent & Practices

If you opt in to receive text messages from Clientele, we may send you messages related to: • Appointment reminders and consultation scheduling • Service updates and deployment status notifications • Promotional offers and special announcements • Account notifications and follow-up communications • Responses to your inquiries or support requests You may opt in by submitting your phone number and checking the appropriate consent checkbox on our website forms, or by texting a designated keyword to our phone number. Consent to receive text messages is not a condition of purchasing any goods or services from Clientele.

5. No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.

6. Opting Out of SMS Messages

You may opt out of receiving text messages at any time by texting STOP to the number from which you received the message. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent. You may also contact us at support@clientele.agency to request removal from our messaging program. Opting out of SMS will not affect other services under your engagement agreement.

7. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processors, CRM platforms), subject to confidentiality obligations. • Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request. • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data on our behalf. These services may use cookies and similar technologies. We do not use tracking technologies to sell your personal information to third parties.

10. Your Rights

You may: • Request access to the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information • Opt out of marketing communications and SMS messages at any time To exercise any of these rights, please contact us at support@clientele.agency.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: Email: support@clientele.agency Website: www.clientele.agency

See also our Terms of Service.