Terms of Service

1. Acceptance of Terms

By accessing or using the Clientele website (www.clientele.agency) and our services, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of an organization, you represent that you have the authority to bind that entity. If you do not agree to these terms, please discontinue use of our website and services immediately.

2. Services Description

Clientele engineers and deploys autonomous AI ecosystems purpose-built for service-based businesses. Our services include intelligent lead qualification, automated pipeline orchestration, lead nurturing, SMS and email automation, advertising management, and client acquisition systems. Service scope, deliverables, and deployment timelines are defined during the architecture consultation and formalized in your engagement agreement.

3. Text Messaging (SMS) Terms

By opting in to receive text messages from Clientele, you may receive messages related to: • Appointment reminders and consultation scheduling • Service updates and deployment status notifications • Promotional offers and special announcements (if you have provided marketing consent) • Account notifications and follow-up communications • Responses to your inquiries or support requests You consent to receive these messages by checking the appropriate consent checkbox on our website forms or by texting a designated keyword to our phone number. Consent to receive text messages is not a condition of purchasing any goods or services.

4. Message Frequency & Data Rates

Message frequency varies based on your engagement level, service schedule, and the consent preferences you select. Message and data rates may apply depending on your mobile carrier and service plan. Clientele is not responsible for any messaging or data charges incurred by your carrier. Please contact your wireless provider for details regarding your text messaging and data plan.

5. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to the number from which you received the message. After sending STOP, you will receive a one-time confirmation message, and no further text messages will be sent. You may also opt out by contacting us at support@clientele.agency. Opting out of SMS communications will not affect any other services or communications under your engagement agreement.

6. Help & Customer Support

For any questions or support related to our SMS messaging program or any other services, you can text HELP to the number from which you received the message, or contact us directly: Email: support@clientele.agency Website: www.clientele.agency

7. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your network provider. Carriers are not responsible for the content of any SMS messages sent by Clientele.

8. Privacy & Mobile Information

Your privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For full details on how we collect, use, and protect your information, please review our Privacy Policy at www.clientele.agency/privacy-policy.

9. Age Restriction

You must be at least 18 years of age to use Clientele services or to opt in to our SMS messaging program. By using our services or providing your phone number, you confirm that you are 18 years of age or older.

10. User Obligations

You agree to: • Provide accurate and complete information when submitting forms or engaging with our services • Maintain the confidentiality of any credentials or access tokens issued to your organization • Not attempt to reverse-engineer, decompile, or extract proprietary logic from any Clientele-built system, agent, or automation deployed on your behalf • Use our services only for lawful purposes and in compliance with all applicable laws and regulations

11. Intellectual Property

All system architectures, AI models, automation frameworks, website content, proprietary tooling, and methodologies developed by Clientele remain the exclusive intellectual property of Clientele. All content on this website is protected by applicable intellectual property laws. Client-specific configurations and data integrations are licensed for use within the scope of your active engagement. Upon termination, access to proprietary Clientele infrastructure and tooling will be revoked.

12. Payment & Billing

Fees for Clientele services are outlined in your engagement agreement. All payments are due according to the schedule specified in your contract. Late payments may result in suspension of services and revocation of access to deployed systems. Clientele reserves the right to adjust pricing for future engagement periods with reasonable advance notice.

13. Limitation of Liability

Clientele provides its services on an "as-is" basis and makes no guarantees regarding specific revenue outcomes, lead conversion rates, or deal closures. To the maximum extent permitted by law, Clientele shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the fees paid by you during the twelve months preceding the claim.

14. Termination

Either party may terminate an engagement in accordance with the terms specified in the signed agreement. Clientele reserves the right to suspend or terminate access to services immediately if you breach these Terms, engage in fraudulent activity, or use our systems in a manner that compromises infrastructure integrity. Upon termination, all deployed automations and integrations will be decommissioned within the agreed-upon wind-down period.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from or relating to these terms or your use of Clientele services shall be resolved through binding arbitration, unless otherwise agreed upon in your engagement contract.

16. Modifications

Clientele reserves the right to update these Terms of Service at any time. Material changes will be posted on this page with an updated effective date. Continued use of our website or services following any modifications constitutes acceptance of the updated terms.

17. Contact Us

For questions about these Terms of Service, please contact us: Email: support@clientele.agency Website: www.clientele.agency

See also our Privacy Policy.